Privacy & Security
Protecting Personal Data
Use of Personal Data
C2C uses the Personal Data collected on the C2C website to provide you with the requested services or products. For example, we use the shipping information to ship you the products you ordered and we use the billing and payment information to process the payment for your order. If you request additional correspondence such as an email newsletter subscription, we use the Personal Data you submit to mail or email the catalog or newsletter to you.
C2C may also use your Personal Data to contact you for a variety of reasons, such as but not limited to notifying you about upcoming events, offering you additional products or services, or requesting your feedback on our products or services. We also use the data you submit, other than your payment information, for internal marketing purposes such as customer segmentation and analysis so that we can continuously improve our products, services and marketing efforts.
We may also collect “Non-Personal Data” – information that cannot be used to identify or contact you. This Non-Personal Data is used by C2C and its business partners to compile statistics that enable us to improve the content and functionality of our website. The information can also help us improve products and services based on customer and marketplace trends.
Disclosure of Personal Data
Under certain circumstances C2C may disclose Personal Data to third parties. This can happen when a customer requests the disclosure, or when disclosure is needed to provide a customer with services they’ve requested.
C2C may also disclose Personal Data if required or authorized to do so by law or an industry reporting authority. If C2C is acquired by or merged into another entity, or if all or a portion of C2C’s assets are sold or otherwise transferred to another entity, C2C may disclose Personal Data to that entity.
At times C2C may make some Personal Data collected for catalog requests, shipping and billing information – not payment information – available to carefully screened companies or organizations whose products and activities might interest our customers.
Your Choice on Personal Data
You can always choose to not have Personal Data disclosed to third parties or used for purposes other than directly related to ordering from C2C. To do this, simply let us know by contacting us via any method shown below.
Coast 2 Coast Collection
La Arcada Courtyard
1114 State Street, Suite 10
Santa Barbara, CA 93101